Kerbside Collection Service
Kerbside Collection Service
Collection Calendar | Collection Days & Zones | How to use the Kerbside Service | Why Wasn't My Bin Collected | Contamination | Lost or Stolen Bins |New Kerbside Request Form
A kerbside waste and recycling collection service is provided to residential, commercial and industrial properties within township areas. Cleanaway provide Council's collection service and can be contacted directly for all customer service enquiries. There is a dedicated number and email for Wattle Range Council kerbside waste collection enquiries:
Kerbside Collection Enquiries
Phone | 1300 410 896
Email | wrc@cleanaway.com.au
The kerbside collection service may include:
- Red Bin - 140 litre general waste, weekly collection
- Yellow Bin - 240 litre recyclables, fortnightly collection
- Green Bin - 240 litre green waste, fortnightly collection (3 bin service only)
This service is paid for by the ratepayer, with a separate charge on their Council rates notice. Different charges apply for the 2-bin (red & yellow bins) and 3-bin (red, yellow & green bins) service .
For further information on each of the kerbside collection streams follow the links below:
Kerbside Collection Calendar
Each year, Council sends a kerbside collection calendar to residents showing the alternate weeks for recycling and green waste.
Bin Collection Days and Zones
Select a map below to find out your collection day and whether you are in a collection zone.
Beachport | Coonawarra | Glencoe |Hatherleigh |Kalangadoo
Millicent | Mount Burr | Muggleton | Nangwarry | Penola
How to use the Kerbside Service
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Why wasn't my bin collected?
There are a number of reasons why a bin may not be emptied:
- Was the bin out before 6am on the day of collection?
- Do you have the right bin out on the right day?
- Was there material in the bin that should not be there?
- Did the bin weigh more than 70kg?
- Occasionally, a bin may be missed without reason.
Contamination
If the wrong material is placed in a bin, the bin may not be emptied and a sticker will be placed on the bin to inform the resident. The contamination will need to be removed from the bin before the next collection.
Households who continue to present their bins with contamination may receive a letter from Council and can be suspended from the kerbside waste collection service for 3 months. Information about acceptable waste can be found above.
Lost or Stolen Bins
All customer service enquiries will be handled directly by Cleanaway and not by Council. This means that if your bin is missed, you receive notice of contamination, your bin is lost or stolen, you will need to contact Cleanaway. There is a dedicated number and email for Wattle Range Council kerbside waste collection enquiries:
Kerbside Collection Enquiries
Phone | 1300 410 896
Email | wrc@cleanaway.com.au
For residents with a private waste collection (not paid for on your Council rates), Veolia and Cleanaway will both continue to provide these services. Please contact your provider directly if you have any queries about your private collection.
All bins are the property of Council and are required to be left at the property if you relocate or sell your home. Please place your bins in a secure location when you relocate to prevent them from being stolen.
New Kerbside Request Form
Owners of new houses built within the Wattle Range Council area requiring a set of bins or those seeking a set of additional bins are requested to fill out this form and return to Council for approval. For new houses a Certificate of Occupancy needs to also be submitted for approval to be considered.